STAFF REPORTS
Diamond Bar – The Diamond Bar Kmart, located at 249 S. Diamond Bar Boulevard, is closing its doors. According to the store manager at that location, the last day of business will be conducted on Sun., Dec. 7. The manager further states that all sales to reduce inventory have already gone into effect, and signs advertising up to 80% off have been posted. Post closure, all remaining inventory will be reverted back to the corporation for distribution to other Kmart locations.
Revenue losses are suspected at the helm of the closure, although calls to Kmart’s corporate office in Illinois were not returned. A loss of customer traffic is sure to fuel some of the conjecture.
Yelp comments on this particular Kmart store consistently report dismal and rude customer service, with a common rating of only one star. One customer in particular wrote, “I wish I could give ZERO stars. This Kmart never fails to disappoint. Don’t expect any customer service here, because you won’t find any in this store. I’ve walked out angry and disappointed multiple times…”
If customer services is not your top priority, you still may be able to find some significant savings between now and December 7.
